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| Subject | English | German |
| comp., MS | default company service level agreement | standardmäßige Vereinbarung zum Servicelevel für Unternehmen (A service level agreement that a company uses as a default) |
| gen. | service level agreement | Dienstgütevereinbarung |
| tech. | service level agreement | Leistungsvereinbarung |
| busin., IT | service level agreement | Serviceebenen-Vereinbarung |
| gen. | Service Level Agreement SLA | Service-Level-Agreement SLA |
| comp., MS | service level agreement | SLA, Vereinbarung zum Servicelevel (An agreement between two or more parties describing the deliverables, support, and communication that each party will provide to the other) |
| busin., IT | service level agreement | Serviceebenenvereinbarung |
| busin., IT | service level agreement | Dienstleistungsebenen-Vereinbarung |
| tech. | service level agreement | Dienstleistungsvereinbarung |
| gen. | service level agreement | Leistungsvertrag |