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| English | Chinese |
| Quality of Experience | 經驗品質 (A measurement of a user's perception of the quality of an audio communication session. For example, in a voice communication, QoE monitors echoes and background noises such as hissing in the line) |
| Service Quality Metrics | 服務品質計量 (Technology a user can enable that allows data relating to application use/performance/errors to be collected and sent to Microsoft, thus allowing Microsoft to continue to improve the product based on actual user data) |