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automatic call distributor
commun., IT	Kurzwahl f
comp., MS	automatischer Anrufverteiler, Automatic Call Distributer (A system that automatically routes and queues incoming phone calls and generates reports to an agent or a set of agents, e.g., in a call center such as for customer service)
el.	automatischer Anrufverteiler
IT	automatische Anrufverteilung
English thesaurus
Automatic Call Distributor
IT, abbr.	ACD (Telephony)